OUR SERVICES

Expertise at every stage.

Consult. Design. Deliver. Support. From the first conversation to ongoing system care, one partner keeps your project connected.

Modern office lobby with large windows

Consult. Design. Deliver. Support.

Designed to work as one.

The right technology is only part of the answer. We look at how your systems connect, how people use them and how they’ll be supported.

Consultation & Design

Security

Clear advice. A considered specification. Security consultation and design for end users and white-label partners, from one site to an entire estate.

  • White-label & direct end user consultation

  • System penetration tests & audits

  • System design, specification & bill of materials

  • Incumbent system assessment — single site or estate-wide

  • Network infrastructure design & specification

  • Remote monitoring & police response URN audits

Security

Clear advice. A considered specification. Security consultation and design for end users and white-label partners, from one site to an entire estate.

  • White-label & direct end user consultation

  • System penetration tests & audits

  • System design, specification & bill of materials

  • Incumbent system assessment — single site or estate-wide

  • Network infrastructure design & specification

  • Remote monitoring & police response URN audits

Fire

Practical guidance for dependable fire protection. We assess, specify and audit systems around your building’s requirements and the standards that matter.

  • White-label & direct end user consultation

  • System design, specification & bill of materials

  • Special inspections — system audits to BS5839 & BAFE requirements

  • Remote monitoring & fire service response audits

Fire

Practical guidance for dependable fire protection. We assess, specify and audit systems around your building’s requirements and the standards that matter.

  • White-label & direct end user consultation

  • System design, specification & bill of materials

  • Special inspections — system audits to BS5839 & BAFE requirements

  • Remote monitoring & fire service response audits

Project Delivery

Supply, installation & commissioning

Supply, installation and commissioning of all systems. Carefully managed from a detailed proposal through to a clear, confident handover.

  • Detailed proposals with itemised costs and bill of materials

  • RAMS management, SafeContractor & ECS accredited

  • Project management software

  • Variation schedule management

  • Cost application with works valuation statement

  • Regular client update reports & meetings

  • Access hire management & IPAF-licensed operatives

Supply, installation & commissioning

Supply, installation and commissioning of all systems. Carefully managed from a detailed proposal through to a clear, confident handover.

  • Detailed proposals with itemised costs and bill of materials

  • RAMS management, SafeContractor & ECS accredited

  • Project management software

  • Variation schedule management

  • Cost application with works valuation statement

  • Regular client update reports & meetings

  • Access hire management & IPAF-licensed operatives

Support

Support that stays connected.

Protection is an ongoing commitment. On site and remotely, we keep your systems dependable, compliant and ready for the way your building evolves.

  • System Support & Maintenance Agreements. On-site and remote support for annual maintenance visits and system support throughout the year, meeting compliance and operational requirements.

  • PRAS — Protex Remote Assistance Support. Our technical team can access your systems using our remote support desk software, increasing efficiency and improving response times.

  • Software Support Agreements. Direct manufacturer software support agreements and direct software support agreements for the software associated with your security systems.

  • Manufacturer Support & Project Support. Working with our trusted partners to create bespoke manufacturer support and project pricing agreements for end users and their associated projects.

Support that stays connected.

Protection is an ongoing commitment. On site and remotely, we keep your systems dependable, compliant and ready for the way your building evolves.

  • System Support & Maintenance Agreements. On-site and remote support for annual maintenance visits and system support throughout the year, meeting compliance and operational requirements.

  • PRAS — Protex Remote Assistance Support. Our technical team can access your systems using our remote support desk software, increasing efficiency and improving response times.

  • Software Support Agreements. Direct manufacturer software support agreements and direct software support agreements for the software associated with your security systems.

  • Manufacturer Support & Project Support. Working with our trusted partners to create bespoke manufacturer support and project pricing agreements for end users and their associated projects.

Customer Portal

A clearer view of your buildings. Access your properties, assets and maintenance information in one place, whenever you need it.

  • Live defect information and maintenance schedules

  • Property records, reports, quotes and invoices

  • Interactive floorplans with asset locations and test results

Customer Portal

A clearer view of your buildings. Access your properties, assets and maintenance information in one place, whenever you need it.

  • Live defect information and maintenance schedules

  • Property records, reports, quotes and invoices

  • Interactive floorplans with asset locations and test results